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Mobile payment adoption: Classification and review of the extant literature

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Combining payment systems with mobile phones finally provides consumers with a solution to each of the five payment scenarios: stationary merchant automat, stationary merchant person, electronic commerce (e-commerce), mobile commerce (m-commerce), and customer-to-customer. Although an object of study for more than a decade, and predicted to be one of the future's most successful mobile services, mobile payments (m-payments) have achieved varying degrees of success. The purpose of this paper is to contextualise m-payments and examine existing research relating activity to m-payments in order that gaps for future adoption research can be identified. A total of 94 existing academic publications relating to m-payments were examined and grouped into three streams of research. The limitations in existing m-payment adoption research included research in the UK context, comparison of adoption factors of different m-payment systems, and analysis of attitudes of merchants and under-represented demographic sectors.
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Keywords: CLASSIFICATION; FUTURE RESEARCH; LITERATURE REVIEW; MOBILE PAYMENT (M-PAYMENT); MOBILE TECHNOLOGY

Document Type: Research Article

Publication date: June 1, 2013

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