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Regulation inside government: processes and impacts of inspection of local public services

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Previous research has highlighted an unprecedented increase in the scale, scope and intensity of regulation inside government in the UK, and growing concerns about its cost and effectiveness. Empirical analysis of 'BestValue' inspections of local government suggests that the processes of inspection were transparent and applied in a reasonably consistent manner. However, the direct and indirect costs were high; the fragmented nature of inspection regimes posed significant problems for inspected bodies; the adversarial nature of inspections militated against self-assessment; and there was little meaningful involvement by service users.

Spanish
Una investigación previa ha destacado un aumento sin precedentes en la escala, ámbito e intensidad de regulación dentro del gobierno en el Reino Unido, así como crecientes preocupaciones sobre su coste y eficacia. Un análisis empírico de revisiones del 'MejorValor' de la administración municipal sugiere que los procesos de revisión eran transparentes y se aplicaron de una manera razonablemente consistente. Sin embargo, los costes directos e indirectos eran altos; la naturaleza fragmentada de regímenes de revisión planteó problemas significativos para los cuerpos revisados; la naturaleza adversativa de las revisiones militaron contra la autoevaluación; y hubo poca implicación significativa por parte de los usuarios del servicio.

French
Jusqu'ici, les recherches ont mis en évidence une augmentation sans précédent de l'échelle, la portée et l'intensité de la régulation au sein du gouvernement britannique, et une inquiétude croissante au sujet de son coût et de son efficacité. Une analyse empirique des inspections 'BestValue' du gouvernement local suggère que les processus d'inspection étaient transparents et ont été appliqués de façon assez homogène. Cependant, les coûts directs et indirects étaient élevés; la fragmentation des régimes d'inspection a posé des problèmes significatifs aux organismes inspectés; la nature contradictoire des inspections a milité contre l'auto-évaluation et la participation des utilisateurs de services a été peu significative.
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Keywords: AUDIT COMMISSION; INSPECTION; PUBLIC SERVICE AGREEMENT; REGULATION INSIDE GOVERNMENT

Document Type: Research Article

Publication date: April 1, 2007

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