Skip to main content
padlock icon - secure page this page is secure

Welfare reform, increased conditionality and discretion: jobcentre Plus advisers' experiences of targets and sanctions

Buy Article:

$31.10 + tax (Refund Policy)

This article presents empirical findings from part of a larger study on welfare reform conducted between 2007 and 2009. Semi-structured in-depth interviews occurred with eight Incapacity Benefit personal advisers, and Work Focused Interviews conducted by advisers with Incapacity Benefit claimants were observed. Two areas of advisers' experience will be discussed. First, how advisers were subjected to the need to comply with directives, and how their performance was monitored via targets. Second, the article will examine advisers' attitudes and behaviours towards sanctions, which were primarily used against those who did not attend compulsory Work Focused Interviews (DWP, 2002).
No Reference information available - sign in for access.
No Citation information available - sign in for access.
No Supplementary Data.
No Article Media
No Metrics

Keywords: DISABILITY EMPLOYMENT ADVISERS; NEW LABOUR; PATHWAYS TO WORK; STREET-LEVEL BUREAUCRACY

Document Type: Research Article

Publication date: June, 2013

More about this publication?
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
UA-1313315-21
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more