Single Sourcing: It’s About People, Not Just Technology

This article argues that a successful single-sourcing initiative is about more than selecting and implementing effective technology; it is about changing the way people work, helping people to overcome resistance to the changes, and ensuring that you support the authors in the way they work. Failing to focus on the people may diminish the success of a single-sourcing initiative. The article covers the changes that must occur in your organization to support a single-sourcing initiative and ways to address the issues of change.