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Attributes of Performance-centered Systems: What Can We Learn from Five Years of EPSS/PCD Competition Award Winners?

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This article briefly reviews the systems that Gery presented in Electronic performance support systems (1991) and then focuses on the 19 attributes she subsequently developed to elucidate them (1995). The article then examines the 1997–2001 EPSS/PCD Competition award winners in light of these attributes. In doing so, it clarifies the attributes and suggests a few new ones.
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Document Type: Research Article

Publication date: November 1, 2002

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  • Technical Communication, the Society's journal, publishes articles about the practical application of technical communication theory and serves as a common arena for discussion by practitioners. Technical Communication includes both quantitative and qualitative research while showcasing the work of some of the field's most noteworthy writers. Among its most popular features are the helpful book reviews. Technical Communication is published quarterly and is free with membership.
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