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Database-enhanced Information Development: An Informal Case Study

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This column examines emerging technologies of interest to technical communicators to help them identify those that are worthy of further investigation. It is intended neither as an endorsement of any technology or product, nor as a recommendation to purchase. The opinions expressed by the column authors and editors are their own and do not represent the views of the Society for Technical Communication or the authors’ or editors’ employers.

This informal case study describes how two companies use database systems to overcome common obstacles in developing documentation in collaborative environments and shows how to apply many of the concepts presented in the August 2000 Technology Review column, “Using database-supported information to overcome online information publication challenges.”
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Document Type: Research Article

Publication date: November 1, 2000

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  • Technical Communication, the Society's journal, publishes articles about the practical application of technical communication theory and serves as a common arena for discussion by practitioners. Technical Communication includes both quantitative and qualitative research while showcasing the work of some of the field's most noteworthy writers. Among its most popular features are the helpful book reviews. Technical Communication is published quarterly and is free with membership.
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