Mediating Role of External Cues on the Relationship between Key Factors and Behavioural Intention to use the Telecare: A Health Behaviour Perspective

Objectives: This research explores the people intention to utilize the telecare services by adding several determinants into the empirical model. It further expands the debate related to the mediating effect from the external cues on the association between determinants and behavioural intention to use telecare services. Methods: The Smart PLS measurement model alongside the structural model was applied for the stated investigation. The study sample comprises of 288 respondents from China. Results: The results have several insights. Likewise, the effect of the external cues to actions, perceive ease of use and perceived usefulness aims to enhance the people intention to use the telecare services in China. The given results are supported by the correct assessment of the measurement model using the reliability, convergent validity, and discriminant validity like loadings and cross loadings. Conclusion: The final stage results using the mediating analysis confirm that partial mediation of external cues between perceived ease of use and behavioural intention to use telecare, and between perceived usefulness and behavioural intention of the Chinese. The study compiles the suggestions for adding the external cues and suggestions from friends, family, community, and medical officials for using the telecare services.