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Fulfilling Electronic Record Requirements: Good Practice from two Swedish Organizations

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Electronic recordkeeping is not trivial. Reliability and authenticity are requirements if a record is to be used as evidence. In this paper a set of good practice of how to reach reliable and authentic records in recordkeeping systems i.e. reach satisfied users and by that implicit high quality is presented. The research is based on two qualitative case studies in two Swedish public organizations, which have developed recordkeeping systems that should manage electronic records. Good practice has been categorized at three levels: strategic level, computer-based information system level, and entity level. Use of metadata, added security techniques, approved file formats, standards, and standard products are all good practice from the two organizations in this paper.
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Document Type: Research Article

Publication date: January 1, 2006

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