Kraft Foods Argentina: The H1N1 disparity
The case highlights a series of incidents that involved workers’ rights at this international factory of a multinational U.S. company. It highlights the power and influence that exists within organizations and shows how each of the key stakeholder groups use this power in order to influence change. It highlights how leadership styles and barriers to communication can impact the overall health of an organization. It illustrates the differences in business practices within developing countries when they are heavily reliant on outside investments and host countries, how the espoused and enacted values differ significantly, and how the treatment of employees creates new and significant risks for individuals, families and communities who are already marginalized and oppressed.
Keywords: Argentina; Developing countries; communication; conflict; employee rights; espoused and enacted values; ethics; human rights; leadership; motivation; multinational companies; negotiation; organizational politics; organizational structure; power
Document Type: Research Article
Publication date: 01 August 2013