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CSR, social accounting and stakeholder dialogue

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(Edited by Michael Hopkins.) This chapter will address: What stakeholders are; The process of identifying stakeholders; How to engage with stakeholders and some key techniques to use; The practical limits of stakeholder engagement. It also provides several case studies of engaging with stakeholders and a series of exercises around the feasibility of engagement in situations where human rights are under threat.
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Keywords: CSR; Market research; corporate citizenship; corporate social responsibility; engagement; environment; management; social accounting; stakeholder dialogue; stakeholders; sustainability; sustainable development; textbook; triple bottom line

Document Type: Research Article

Publication date: November 1, 2015

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