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This article focuses on the types of generic information technology (IT) competencies that are essential in the tourism industry from the perspective of the IT syllabus taught at the Institute for Tourism Studies (IFT) in Macao. The significance of IT in the tourism sector is discussed wherein factors attributable to the gap between what is taught and what ought to be taught in a tourism business management program are identified. Then the nature of the IT syllabus in tourism management education is brought into focus whereby IT applications are differentiated in accordance with their operational and strategic utility. The usage of these applications in a wide spectrum of disciplines in tourism business management studies as well as in professional management practices is discussed, on the basis of which ``career critical'' applications are identified from the context of the development of managerial competencies in students majoring in tourism business management.
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Keywords: Career critical applications; IT syllabus; Managerial competencies; Tourism management education

Document Type: Research Article

Affiliations: Institute for Tourism Studies (IFT), Colina de Mong Ha, Macao, SAR, China

Publication date: 01 December 2002

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  • Information Technology & Tourism is the first scientific journal dealing with the exciting relationship between information technology and tourism. Information and communication systems embedded in a global net have profound influence on the tourism and travel industry. Reservation systems, distributed multimedia systems, highly mobile working places, electronic markets, and the dominant position of tourism applications in the Internet are noticeable results of this development. And the tourism industry poses several challenges to the IT field and its methodologies.
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