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Workplace Bullying: Lessons From the Special Events Industry

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It is estimated that more than 53.5 million workers have been the victim of workplace bullying in the US. The purpose of this study was to investigate the presence of workplace bullying behaviors in the special events industry. A survey of 447 hospitality workers indicated that special events workers witness significantly less bullying behaviors than their non-special events hospitality counterparts. Specifically, special events workers reported witnessing less of the following bullying behaviors: "exclusion," "gossip," "glaring," "space invasion," "intimidating discipline," "innuendo and sarcasm," "wrongful judgment," "public shaming," and "work left for others" than workers in all other facets of the hospitality industry. Practical implications and recommendations for future study are provided.
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Document Type: Research Article

Publication date: September 13, 2016

More about this publication?
  • Event Management, an International Journal, intends to meet the research and analytic needs of a rapidly growing profession focused on events. This field has developed in size and impact globally to become a major business with numerous dedicated facilities, and a large-scale generator of tourism. The field encompasses meetings, conventions, festivals, expositions, sport and other special events. Event management is also of considerable importance to government agencies and not-for-profit organizations in a pursuit of a variety of goals, including fund-raising, the fostering of causes, and community development.
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