Skip to main content
padlock icon - secure page this page is secure

Relational Dimension in SMS Reference

Buy Article:

$106.34 + tax (Refund Policy)

Messages have a relational dimension. How we present information bring particular relation. Radford (1993, 1996, 1999, 2006) studied the conversation on face-to-face and chat reference services to look up a relational dimension between client and librarian. She built relational facilitators and relational barriers concept in many researches. This research uses Radford’s concept to investigate the context of SMS reference services in Indonesia. Indonesian language that is used by National Library of Indonesia has its own interest. One conversation from SMS transcript underwent in-depth qualitative analysis. Research found that SMS conversation is rich with relational dimension.
No Reference information available - sign in for access.
No Citation information available - sign in for access.
No Supplementary Data.
No Article Media
No Metrics

Keywords: Interpersonal Communication; Relational Dimension; SMS Reference

Document Type: Research Article

Affiliations: Department of Library and Information Science, Depok 16424, Republic of Indonesia

Publication date: July 1, 2018

More about this publication?
  • ADVANCED SCIENCE LETTERS is an international peer-reviewed journal with a very wide-ranging coverage, consolidates research activities in all areas of (1) Physical Sciences, (2) Biological Sciences, (3) Mathematical Sciences, (4) Engineering, (5) Computer and Information Sciences, and (6) Geosciences to publish original short communications, full research papers and timely brief (mini) reviews with authors photo and biography encompassing the basic and applied research and current developments in educational aspects of these scientific areas.
  • Editorial Board
  • Information for Authors
  • Subscribe to this Title
  • Ingenta Connect is not responsible for the content or availability of external websites
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more