Skip to main content
padlock icon - secure page this page is secure

Employees’ Understanding of HRM Practices in the Hotel Industry

Buy Article:

$106.51 + tax (Refund Policy)

Many approaches have been proposed by HRM experts to assist organizations facing uncertainty in the modern workplace. HRM practices are recognized as an effective tool to guide the attitudes and behavior of employees, especially in the changing business environment. Unfortunately, the gap between the intended and actual performance of employees is still reported in the literature, which indicates the scope of the challenge to explore the HRM black-box and explain the weaknesses of some HRM policies and practices to guide the understanding of employees about the requirements of their job. Three case studies were conducted in the hotel industry to explore the employees’ understanding of the HRM practices. Five HRM practices were identified by employees: recruitment, selection, training, performance management, rewards and benefits. However, the implementation of these practices differs between the hotels thereby resulting in a different understanding among employees. The findings of this study provide insights for top management to improve the effectiveness of the method of communication used to disseminate information about the HRM practices to achieve role consensus among all the organizational members.
No Reference information available - sign in for access.
No Citation information available - sign in for access.
No Supplementary Data.
No Article Media
No Metrics

Keywords: Employees; HRM Practices; Hotel; Performance; Role Consensus

Document Type: Research Article

Affiliations: School of Maritime Business and Management, 21030 Kuala Nerus, Terengganu, Malaysia

Publication date: November 1, 2017

More about this publication?
  • ADVANCED SCIENCE LETTERS is an international peer-reviewed journal with a very wide-ranging coverage, consolidates research activities in all areas of (1) Physical Sciences, (2) Biological Sciences, (3) Mathematical Sciences, (4) Engineering, (5) Computer and Information Sciences, and (6) Geosciences to publish original short communications, full research papers and timely brief (mini) reviews with authors photo and biography encompassing the basic and applied research and current developments in educational aspects of these scientific areas.
  • Editorial Board
  • Information for Authors
  • Subscribe to this Title
  • Ingenta Connect is not responsible for the content or availability of external websites
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more