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Individual Differences and Information Needs: An Exploratory Study of Migrant Workers in Malaysia

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Human nature and human needs are equal in every culture and throughout every period, and living in this information age, information is very crucial to the fulfillment of human basic needs. Migrant workers, just like any other individuals, also engage in information seeking so as to lead them towards satisfying their basic human needs. However, the extant literature on the information needs of migrant works in the context of Malaysia is still very limited and in an attempt to fill this gap, a study was undertaken involving 206 migrant workers. Using the survey research method with a questionnaire as the data collection technique, the results indicate that the information needs of migrant workers are similar irrespective of their individual differences. The information that was most sought after was mainly related to employment opportunity and immigration requirements. The findings further strengthened the human needs theory and also imply the importance of devising strategies for assisting migrant workers for the fulfillment of their information needs.
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Keywords: Individual; Information Needs; Malaysia; Migrant Workers

Document Type: Research Article

Affiliations: Faculty of Information Management, Universiti Teknologi MARA, 40150 Shah Alam, Malaysia

Publication date: April 1, 2017

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  • ADVANCED SCIENCE LETTERS is an international peer-reviewed journal with a very wide-ranging coverage, consolidates research activities in all areas of (1) Physical Sciences, (2) Biological Sciences, (3) Mathematical Sciences, (4) Engineering, (5) Computer and Information Sciences, and (6) Geosciences to publish original short communications, full research papers and timely brief (mini) reviews with authors photo and biography encompassing the basic and applied research and current developments in educational aspects of these scientific areas.
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