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Identifying the Elements of Quality Behaviour-Based Safety for Safety Improvement

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Behaviour-based safety (BBS) is an approach associated with safety management system, aimed towards bringing about improvement in safety and health performances. In application, BBS is a bottom-up approach where the primary attention is directed at specific safety-related behaviours typically performed by frontline employees. BBS is commonly implemented in the oil and gas industry in Malaysia and has also currently attracted attention in other industry. However, the challenge to achieve persistent and improved quality in BBS performance is greater in the oil and gas industry. Although it typically starts off with a promising outlook, in the end the results are found to be unable to sustain changes. Hence, the objective of this paper is to identify the elements of quality BBS implemented in oil and gas companies. For this purpose, three oil and gas companies were selected as case studies. The data was collected through survey questionnaires distributed amongst the production level personnel in these companies. Descriptive statistics used in data analysis, elements of personal behaviour, organisational management, the working environment, the process of BBS, and the method of data collection have all been identified as elements embedded in quality BBS. The findings reveal that personal behaviour is the highest rated element contributing to the quality of BBS. Personal behaviour consists of (i) built attitude and skills, (ii) trust on behavioural safety intervention, (iii) buy-in program, (iv) mandatory participation, and (v) voluntary participation. Future research can be done to assess whether these elements of quality BBS are also applicable in other industry settings.
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Keywords: Human Behaviour; Oil and Gas Companies; Quality; Workplace Environment

Document Type: Research Article

Affiliations: Faculty of Architecture, Planning and Surveying, Universiti Teknologi MARA, 40000 Shah Alam, Selangor

Publication date: April 1, 2017

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