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Innovation Among Manufacturing Small and Medium Enterprises: A Cross-Industry Comparison

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This study examines the level of innovation (i.e., product innovation, process innovation, consumer engagement, and service innovation) across industries (i.e., basic metal; chemicals and petroleum; electrical and electronics; fabricated metal; food, beverage and tobacco; machinery; manufacture of furniture; medical, precision, and optical instruments; non-metallic mineral; paper, printing, and publishing; plastic; recycling; rubber; textile, wearing apparel, and leather; transport; wood and wood products, including furniture; and others) among manufacturing SMEs in Malaysia. This study uses a cross-sectional design and complete data is collected from 360 randomly selected manufacturing enterprises through a structured interview. Findings of this study indicate that the level of product, process, and service innovation differs significantly across the industries. Future studies should focus on identifying the key factors contributing to the low level of innovation in selected industries. SMEs and the development program and policies should focus on providing a supportive platform to promote innovation across the industries in Malaysia.
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Keywords: Consumer Engagement; Manufacturing SMEs; Process Innovation; Product Innovation; Service Innovation

Document Type: Research Article

Affiliations: Faculty of Entrepreneurship and Business, Universiti Malaysia Kelantan, Kota Bharu, Malaysia

Publication date: April 1, 2017

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  • ADVANCED SCIENCE LETTERS is an international peer-reviewed journal with a very wide-ranging coverage, consolidates research activities in all areas of (1) Physical Sciences, (2) Biological Sciences, (3) Mathematical Sciences, (4) Engineering, (5) Computer and Information Sciences, and (6) Geosciences to publish original short communications, full research papers and timely brief (mini) reviews with authors photo and biography encompassing the basic and applied research and current developments in educational aspects of these scientific areas.
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