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The Influence of Organizational Justice on Organizational Citizenship Behavior with Perceived Organizational Support as Mediator

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This research was conducted at the Neglasari subdistrict office. It is located in the city of Tangerang, Tangerang District, Banten Province. The purpose of this study was to determine whether there is an influence of Organizational Justice on Organizational Citizenship Behavior with Perceived Organizational Support as a mediator variable. All public servants (PNS) at the sub-district office of Neglasari are object of research. Data obtained by questionnaire spread to all public servants (70 people) at Neglasari subdistrict office. The analytical method used was path analysis. Based on the research results, the variable Perceived Organizational Support successfully mediated the influence of Organizational Justice on Organizational Citizenship Behavior, in other words, Perceived Organizational Support strengthening the effect Organizational Justice on Organizational Citizenship. This means that if an organization wants to improve Organizational Citizenship Behavior of public servant, the organization needs to improve Organizational Justice, in addition to increasing the Organizational Justice, the organization also must improve Perceived Organization Support in order to reinforce the Organizational Citizenship Behavior of public servants at Neglasari subdistrict office, Kota Tangerang.
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Document Type: Research Article

Publication date: April 1, 2015

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