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Publisher: Westburn Publishers Ltd

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Volume 12, Number 3, Autumn 2012

Editorial
pp. 219-220(2)
Author: Egan, John

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Compulsive buying: Literature review and suggestions for future research
pp. 233-251(19)
Authors: Kearney, Matthew; Stevens, Lorna

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Reviewing and conceptualising customer-perceived value
pp. 253-274(22)
Authors: Chang, Connie; Dibb, Sally

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Determining customer loyalty: Review and model
pp. 275-289(15)
Authors: Agrawal, Richa; Gaur, Sanjaya S.; Narayanan, Archana

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Co-destruction of value in context: Cases from retail banking
pp. 291-307(17)
Authors: Worthington, Steve; Durkin, Mark

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