Skip to main content
padlock icon - secure page this page is secure

Content loaded within last 14 days Applying design in public administration: a literature review to explore the state of the art

Buy Article:

$31.10 + tax (Refund Policy)

The attention for applying design-oriented approaches in public administration has increased significantly. Applying design is seen as a promising way to deal with wicked problems and create more responsive policies and services. We aim to contribute to the debate on the value of design for public administration and the development of the latter into a design science by conducting a systematic literature review into the empirical applications of design. We analyse the goals, processes and outcomes of 92 empirical studies. Based upon this we distil six design approaches, varying from traditional scientific and informational approaches to innovative, user-driven and thus more ‘inspirational’ approaches. The more traditional (science-driven) approaches still dominate the field. The impact of these types of studies is correspondingly low. We argue that further developing and refining the whole range of design approaches can foster both the scientific rigour and the societal relevance of a design-oriented public administration.
No Reference information available - sign in for access.
No Citation information available - sign in for access.
No Supplementary Data.
No Article Media
No Metrics

Keywords: design; design science; literature review; policy design; public administration

Document Type: Research Article

Affiliations: Erasmus University Rotterdam, Netherlands

Publication date: January, 2020

This article was made available online on July 18, 2019 as a Fast Track article with title: "Applying design in public administration: a literature review to explore the state of the art".

More about this publication?
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
UA-1313315-21
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more