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Web-based office ergonomics intervention on work-related complaints: a field study

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The aim of this study was a proof of concept to examine the effects of a web-based office ergonomics intervention on subjects' individual workplace adjustments. An intervention study was conducted with 24 office workers lasting 6 weeks with three consecutive phases (before, 1 and 5 weeks after the intervention). Employees used a purpose-made website for adjusting their computer workplaces without any personal support of ergonomics experts. Workplace measurements were taken directly on site and by analysing photos taken of the employee. Self-reported complaints were assessed by filling in a questionnaire. It was found that 96% of the employees changed their workplaces on their own and retained them mostly unchanged after the intervention. Furthermore, self-reported musculoskeletal complaints and headache symptoms decreased significantly after the intervention. These findings suggest an improvement of workplace conditions so that cost-effective ergonomic web-based interventions appear promising in further research and application.
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Keywords: computer workplace; e-learning; eyestrain; musculoskeletal complaints; training

Document Type: Research Article

Affiliations: Leibniz Research Centre for Working Environment and Human Factors, D-44139, Dortmund, Germany

Publication date: November 1, 2013

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