Skip to main content
padlock icon - secure page this page is secure

A systematic approach for coupling user satisfaction with product design

Buy Article:

$61.00 + tax (Refund Policy)

A fundamental assumption in this paper is that user satisfaction depends on product design. The approach consists of 5 steps: (1) define user satisfaction, (2) decompose product design elements, (3) conduct experiments, (4) develop relationship models, and (5) analyse critical design features. In order to demonstrate the practicability of this approach, relationship models were developed based on experimental data using a total of 60 subjects (30 American and 30 Korean subjects). In addition, critical design features and their common properties were identified for audio/visual consumer products. Similarities and differences between American and Korean consumers were discussed. The resulting relationship models can be used to predict user satisfaction and provide significant remedies for design change.
No Reference information available - sign in for access.
No Citation information available - sign in for access.
No Supplementary Data.
No Article Media
No Metrics

Keywords: Design features; Product design; Relationship model; User satisfaction

Document Type: Research Article

Publication date: October 1, 2003

More about this publication?
  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more