@article {Ray:1999:0049-3155:569, title = "Matching Internet Resources to Information Needs: An Approach to Improving Internet Search Results", journal = "Technical Communication", parent_itemid = "infobike://stc/tc", publishercode ="stc", year = "1999", volume = "46", number = "4", publication date ="1999-11-01T00:00:00", pages = "569-574", itemtype = "ARTICLE", issn = "0049-3155", url = "https://www.ingentaconnect.com/content/stc/tc/1999/00000046/00000004/art00013", author = "Ray, Deborah S. and Ray, Eric J.", abstract = "This column examines emerging technologies of interest to technical communicators to help them identify those that are worthy of further investigation. It is intended neither as an endorsement of any technology or product, nor as a recommendation to purchase. The opinions expressed by the column editors are their own and do not represent the views of the Society for Technical Communication. All URLs and site contents were verified at the time of writing.", }