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Classification of Human‐Vehicle Interaction: User Perspectives on Design

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With the advent of the Internet of Things, scientists expect that the relationship between humans and motor vehicles will become integrated with information and communications technology to a greater extent. We examined the developmental stages of human‐vehicle interaction (HVI) in the automobile industry and the changes in the relationship between humans and the motor vehicle. In this study we have provided a set of guidelines that enables the designer to classify goods and services applicable to an automobile based on socio-behavioral evaluation. To support this, we analyzed driving tasks and conducted a focus group interview with 39 people to determine their inherent demands related to motor vehicles. We identified 3 stages of HVI: driver-centric, user-centric, and customer-centric.
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Keywords: automated vehicle; driver behavior and expectations; human-centered design; human‐vehicle interaction

Document Type: Research Article

Affiliations: Jung Min Lee and Da Young Ju, Yonsei Institute of Convergence Technology, Yonsei University. This research was supported by the Ministry of Science and Information and Communication Technology, Republic of Korea, under the Information and Communications Technology Consilience Creative Program (2017-2017-0-01015) supervised by the Institute for Information and Communications Technology Promotion, and the Technology Innovation Program (10079996, Development of human-vehicle interaction technology for autonomous vehicle driver status monitoring and situation detection) funded by the Ministry of Trade, Industry and Energy.

Publication date: July 1, 2018

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