Provider: Ingenta Connect Database: Ingenta Connect Content: application/x-research-info-systems TY - ABST AU - Chang, YaPing AU - Dong, XueBing AU - Sun, Wei TI - Influence of Characteristics of the Internet of Things on Consumer Purchase Intention JO - Social Behavior and Personality: an international journal PY - 2014-03-15T00:00:00/// VL - 42 IS - 2 SP - 321 EP - 330 KW - PRODUCT CHARACTERISTIC KW - FUNCTIONAL EXPERIENCE KW - INTERNET OF THINGS KW - EMOTIONAL EXPERIENCE KW - PURCHASE INTENTION KW - INTERNET SHOPPING N2 - We studied the mechanism of the influence of the Internet of Things (IOT) product characteristics on consumer purchase intention. The results of a survey of 360 consumers showed that 6 dimensions of IOT product characteristics influence purchase intention; namely connectivity, interactivity, telepresence, intelligence, convenience, and security. We found that customer experience was the key mediating variable in the relationship between IOT product characteristics and purchase intention. Connectivity, interactivity, telepresence, intelligence, convenience, and security all positively influenced purchase intention via functional experience. Furthermore, connectivity, telepresence, convenience, and security positively influenced purchase intention via emotional experience. Our findings in the study provide some points of reference for improvement of IOT product design. UR - https://www.ingentaconnect.com/content/sbp/sbp/2014/00000042/00000002/art00016 M3 - doi:10.2224/sbp.2014.42.2.321 UR - https://doi.org/10.2224/sbp.2014.42.2.321 ER -