The effect of railway privatization on train planning: a case study of the UK

The restructuring of the UK railway industry in preparation for privatization led to major changes being made to train planning processes. Subsequent train planning problems, some of which became very public, suggest that something went seriously wrong during the development or implementation of these revised processes. This paper investigates what went wrong and why, finding that several factors were involved, including the objectives the new processes were expected to meet and the software that was being developed to support the new processes. There are clear lessons to be learnt from the UK experience to inform debate on future railway restructuring initiatives.