ISSN 0264-2069 (Print); ISSN 1743-9507 (Online)
Publisher: Routledge, part of the Taylor & Francis Group
Prelims and Editorial pp. i-iv(4) Authors: Akehurst, G.; Goldsmith, R.; Howcroft, B.; Alexander, N.
Women at the Top in British Retailing: A Longitudinal Analysis pp. 1-12(12) Author: Thomas, A.B.
The D&D Model - Dimensions and Domains of Relationship Quality Perceptions pp. 13-36(24) Author: Holmlund, M.
Revolving Credit Card Holders: Who Are They and How Can They Be Identified? pp. 37-48(12) Authors: Hamilton, R.; Khan, M.
Importance-Performance Analysis Using the Profile Accumulation Technique pp. 49-63(15) Author: Johns, N.
Wage Variations in Advanced Producer Service Work in New York pp. 64-86(23) Author: Bagchi-Sen, S.
Gender-determined Jobs and Job-rotation - Problems and Possibilities pp. 87-112(26) Author: Sundin, E.
Leisure and Tourism Services and the Older Innovator pp. 113-129(17) Authors: Szmigin, I.; Carrigan, M.
Savings and Investment Behaviour in Britain: More Questions than Answers pp. 130-146(17) Author: Burton, D.
Enhancement of Service Quality with Job Standardisation pp. 147-166(20) Authors: Hsieh, Y-M.; Hsieh, A-T.
End Matter pp. 167-172(6)