The Service Industries Journal

Prelims and Editorial
pp. i-vi(6)
Authors: Akehurst, G.; Goldsmith, R.; Howcroft, B.; Alexander, N.

Introduction
pp. 1-4(4)
Authors: Illeris, S.; Akehurst, G.

Performance of Business Services Multinationals in Host Countries: Contrasting Different Patterns of Behaviour between Foreign Affiliates and National Enterprises
pp. 5-18(14)
Author: Fernández, T.F.M.

Advancing the Development of Producer Services in Slovenia with Foreign Direct Investment
pp. 19-34(16)
Author: Stare, M.

Relationships between Services and Competitiveness: The Case of Spanish Trade
pp. 35-62(28)
Authors: Rubalcaba, L.; Gago, D.

Internationalisation of Service Activities in the Haute-Garonne
pp. 63-80(18)
Authors: Léo, P-Y.; Philippe, J.

Knowledge, Human Resources and Social Practice: The Knowledge-Intensive Business Service Firm as a Distributed Knowledge System
pp. 81-102(22)
Author: Larsen, J.N.

Business Cycle and Service Industries: General Trends and the Spanish Case
pp. 103-122(20)
Authors: Cuadrado-Roura, J.R.; V

Productivity of the Service Sector: A Regional Perspective
pp. 123-148(26)
Authors: Navarro, J.L.; Camacho, J.A.

Quality Management in Irish Healthcare
pp. 149-168(20)
Authors: Ennis, K.; Harrington, D.

The Application of a Relationship Marketing Perspective in Retail Banking
pp. 169-194(26)
Authors: Dibb, S.; Meadows, M.

Aligning Sales Management and Relationship Marketing in the Services Sector
pp. 195-210(16)
Authors: Tzokas, N.; Saren, M.; Kyziridis, P.

The Role of Psychological Contracts within Internal Service Networks
pp. 211-226(16)
Author: Llewellyn, N.

Services and Internationalisation: Annual Report on the Progress of Research into Service Activities in Europe in 1998
pp. 227-240(14)
Author: Bryson, J.R.

Book Reviews
pp. 241-251(11)
Authors: McIntyre, F.; Bryson, J.; Colgate, M.

End Matter
pp. 252-258(7)