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Employee performance management culture and system features in higher education: relationship with employee performance management satisfaction

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Little is known about the satisfaction with employee performance management systems in higher education institutions. In this study, we contribute to this field by focussing on the alignment features of employee performance management systems, on communication related to these systems and on control tightness in the academic unit. An important contribution to the literature is the adoption of an integrated approach to employee performance management in higher education institutions. Employee performance management system features and satisfaction result from a survey to which 589 employees of a Flemish University contributed. Separate estimations are done for different tenure types of academics. The estimation results show that a higher level of internally consistent employee performance management systems, more communication and tighter control are associated with higher academic employee performance management satisfaction. The study also reveals that employee performance management satisfaction depends on the tenure type, suggesting that a diversified employee performance management policy should be considered in universities.
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Keywords: communication; control tightness; employee performance management systems; higher education; internal consistency; satisfaction; vertical alignment

Document Type: Research Article

Affiliations: Faculty of Business Administration and Public Administration,University College Ghent, Ghent, Belgium

Publication date: 01 January 2013

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