INFRASTRUCTURE AND INSTITUTIONAL CHANGE IN THE NETWORKED UNIVERSITY

Many people believe that information technology will bring massive structural changes to the university. This paper draws on concepts from both computer science and social theory to explore what these structural changes might be like. The point of departure is the observation that the interaction between information technology and market economics creates incentives to standardize the world. Standardization can be a force for good or evil, depending on how it is done, and this paper develops normative ideas about the relation between the forces of standardization and the places in which university teaching is done. Information technology allows these places to be more diverse than in the past, and a good rule of thumb is that the places in which learning occurs should be analogous in their structure and workings to the places in which the learned knowledge will be used. Universities can support this increased diversity of learning places with appropriate structural reforms, including decentralized governance and explicit attention to certain aspects of the university organization, such as media services and the career centre, that, historically, have been marginalized.