Community reactions to tourism development: how does governmental fairness work?

Based on the elements of social exchange and organizational justice theories, a conceptual model and associated hypotheses were formulated to examine the relationship among community residents and their perceptions of governmental fairness (i.e., distributive, procedural, interpersonal, and informational dimensions), social capital (i.e., cognitive and structural dimensions), and support for government and environmental development. Data were collected from 496 residents in four Korean cities: Busan, Gyeongju, Pohang, and Ulsan. Empirical testing resulted in support for multiple hypotheses. More specifically, cognitive social capital was significantly influenced by distributive, interpersonal, and informational fairness. Structural social capital was significantly affected by distributive and informational fairness. Subsequently, two dimensions of social capital positively influenced two types of support. Overall, the results suggest that the interplay of governmental fairness and social capital is important in influencing residents’ support for government and environmental development.