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Can area managers connect policy and tenants? Implementation and diffusion of a new waste management system in Linköping, Sweden

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Recycling and reducing household waste are political goals internationally, nationally and locally. In Sweden, households in apartment buildings seem to sort their waste to a lesser extent than households in single-family houses. This paper analyses the challenges of the diffusion of a new waste management system in apartment buildings, and focuses on a municipal housing company and the actions of its area managers. It is argued that area managers can be regarded as street-level bureaucrats who act as ‘collectors’ of tenants’ everyday practices in the studied implementation process. The study is based on interviews, document analysis and observations.
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Keywords: area manager; implementation; municipal housing company; recycling; street-level bureaucrats; waste management

Document Type: Research Article

Affiliations: Department of Thematic Studies–Technology and Social Change, Linköping University, S-581 83, Linköping, Sweden

Publication date: May 4, 2015

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