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Issues in the organisation of counselling: learning from NMGC

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Relatively little attention has been paid in the literature to organisational factors that influence the effectiveness of counselling. The history of the National Marriage Guidance Council (NMGC) is used as a case-study to illustrate some of the basic organisational dilemmas and conflicts experienced in counselling agencies. Three areas of organisational dynamics are discussed: the social and cultural environment of the agency, organisational structure and ideology, and the life-span of the organisation. The implications of these factors for work with clients are explored.

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Document Type: Research Article

Affiliations: Centre for Counselling Studies, Department of Applied Social Studies, Keele University, Keele, Staffordshire, ST5 5BG, UK

Publication date: January 1, 1994

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