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Noticing change: Developing strength-focused tools in a mental health service

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Working with clients to notice change is a key issue in working in mental health services. In 2001, St Luke's Recovery Focused Mental Health Team initiated a project to develop strength-focused tools for measuring change for people using mental health recovery programs. A partnership was formed with La Trobe University Bendigo's Social Work Department. Consumers, carers and staff were involved in exploring what kinds of change it was helpful to notice and what helped people to notice change. Comments reinforced existing literature about what is important to notice and suggested the importance of having tools that allowed expression of consumer differences. Two tools were developed and trialled. From the feedback, these were refined and a third tool developed. The combination of tools allowed consumers to choose a tool that suited their style of noticing change and provided information for the agency about overall outcomes.
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Keywords: evaluation tools; mental health; strength-focused evaluation

Document Type: Research Article

Publication date: March 1, 2005

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