Basic model vs. case studies
From the case studies we derived that dissatisfaction occurs in the first stage of social unrest. With the help of rational choice theory we could outline five motives that people strive for (stimulation, comfort, status, behavioral confirmation and affection). The theory helps us to explain why people decided to act, but not which specific ways they preferred to express their dissatisfaction. We assume, in accordance with the scientific literature, that dissatisfaction originates in a misfit between personal expectations and perceived reality. The expectations as well as the perception of how these expectations are met in reality depend on social and cultural norms and values.
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Document Type: Review Article
Publication date: August 1, 2012