ISSN 1754-2731 (Print)
Publisher: Emerald Group Publishing Limited
Systems thinking in quality management pp. 352-368(17) Author: Conti, Tito
The relationship between job satisfaction and national culture pp. 369-378(10) Authors: Eskildsen, Jacob; Kristensen, Kai; Antvor, Henrik Gjesing
Process management as a lever for managing social problems pp. 379-385(7) Author: Steketee, Erik F.
People management as indicator of business excellence: the Polish and Danish perspectives pp. 386-398(13) Authors: Haffer, Rafal; Kristensen, Kai
Leadership in global business environment through a vision creation process pp. 399-409(11) Author: Karaszewski, Robert
Implementing a quality-based performance measurement system: A case study approach pp. 410-422(13) Authors: Jochem, Roland; Menrath, Martin; Landgraf, Katja
Six Sigma: an evolutionary analysis through case studies pp. 423-434(12) Author: Firka, Daniel
Performance and change management in the province of Antwerp, Belgium pp. 435-453(19) Author: Bonner, Kris
Quality audit as a driver for compliance to ISO 9001:2008 standards pp. 454-466(13) Author: Hernandez, Hector