International Journal of Culture, Tourism and Hospitality Research

Complaint behavior intentions and expectation of service recovery in individualistic and collectivistic cultures
pp. 255-271(17)
Authors: Park, Seul Gi; Kim, Kyungmi; O'Neill, Martin

The tourism life cycle: an overview of Langkawi Island, Malaysia
pp. 272-289(18)
Authors: Omar, Shida Irwana; Othman, Abdul Ghapar; Mohamed, Badaruddin

Understanding tourists' perception and evaluation of inter-cultural service encounters: a holistic mental model process
pp. 290-309(20)
Authors: Zhao, Defang; Lin, Ingrid Y.

Typologies of the visitors at Khaled Nabi shrine, Iran: tourists or pilgrims?
pp. 310-321(12)
Author: Ebadi, Mehdi

Branding George Town world heritage site as city of gastronomy: prospects of creative cities strategy in Penang
pp. 322-332(11)
Authors: Leng, Khoo Suet; Badarulzaman, Nurwati

The attractiveness of tourist night markets in Taiwan ‐ a supply-side view
pp. 333-344(12)
Authors: Chuang, Yi-Fei; Hwang, Shiuh-Nan; Wong, Jehn-Yih; Chen, Chun-Der

An empirical investigation into the influence of human resource management practices on work engagement: the case of customer-contact employees in Malaysia
pp. 345-360(16)
Authors: Suan, Choo Ling; Nasurdin, Aizzat Mohd

Hospitality processes through the lens of teleological actions ‐ framework and illustration
pp. 361-371(11)
Authors: Padin, Carmen; Svensson, Goran