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Psychology of virtual architecture

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Purpose - The purpose of this paper is to provide some ideas concerning the design and implementation of the library virtual architecture and its relation to the psychology of information-seeking behavior. Design/methodology/approach - This paper is purely theoretical and speculative. No systematic design was involved. Findings - The renovation of a library's "virtual space" can be as important as the renewal of the physical space. Many libraries are taking advantage of user-centric design principles as they renew the physical layout and service orientation of their libraries from an architectural standpoint. These same principles can be applied to virtual architecture in order to provide a positive and successful user experience on web sites. Practical implications - This paper may assist librarians in being more comprehensive in the planning of virtual architecture on web sites and in the creation of electronic finding aids. Originalityvalue - Should be interesting to those librarians who focus in their daily work on issues of information architecture and web site usability. It may also be useful to those who work in some reference capacity or regularly assist patrons in finding information.
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Keywords: Cognitive Mapping; Design; Information Facilities; Information Operations; Worldwide Web

Document Type: Research Article

Publication date: February 1, 2005

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