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Publisher: Emerald Group Publishing Limited

Volume 21, Number 1, 2015

Detecting potential weaknesses in business processes
pp. 25-54(30)
Authors: Bergener, Philipp; Delfmann, Patrick; Weiss, Burkhard; Winkelmann, Axel

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An activity-based costing approach for detecting inefficiencies of healthcare processes
pp. 55-79(25)
Authors: Cannavacciuolo, Lorella; Illario, Maddalena; Ippolito, Adelaide; Ponsiglione, Cristina

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Proposal for a framework for quality measurement to the SPB – Brazilian Public Software
pp. 100-125(26)
Authors: Alves, Angela Maria; Pessoa, Marcelo; Salviano, Clênio F

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Data perspectives of workflow schema evolution
pp. 172-189(18)
Authors: Arunagiri, Aravindhan; Ramachandran, Parthasarathy

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Hierarchy the sectorial performance indicators for Brazilian franchises
pp. 190-204(15)
Authors: Júnior, Alvaro Luiz Neuenfeldt; Julio Cezar Mairesse Siluk; Soliman, Marlon; Elpídio Oscar Benitez Nara; Kipper, Liane Mahlmann

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M&A process: a literature review and research agenda
pp. 205-220(16)
Authors: Caiazza, Rosa; Volpe, Tiziana

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