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Publisher: Emerald Group Publishing Limited

Volume 19, Number 6, 2013

The importance of value and context for mobile CRM services in banking
pp. 864-891(28)
Authors: Awasthi, Preety; Sangle, Purnima S.

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Business process portfolio selection in re-engineering projects
pp. 892-916(25)
Authors: Darmani, Anna; Hanafizadeh, Payam

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A layered approach for actor modelling in business processes
pp. 917-932(16)
Authors: Natschl├Ąger, Christine; Geist, Verena

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Performance measurement and management frameworks: Research trends of the last two decades
pp. 947-971(25)
Authors: Yadav, Neetu; Sushil; Sagar, Mahim

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