Skip to main content
padlock icon - secure page this page is secure

Publisher: Emerald Group Publishing Limited

Volume 19, Number 4, 2013

Favourites:
ADD

Efficient service production: service factories in banking
pp. 648-661(14)
Author: Tinnilä, Markku

Favourites:
ADD

Measuring process capital from a system model perspective
pp. 662-679(18)
Authors: Shang, Shari S.C.; Wu, Ya-Ling

Favourites:
ADD

Strategic management for product development
pp. 680-697(18)
Authors: Aho, Anne-Maria; Uden, Lorna

Favourites:
ADD

Business process management: a systemic approach?
pp. 698-714(17)
Authors: Segatto, Mayara; Pádua, Silvia Inês Dallavalle de; Martinelli, Dante Pinheiro

Favourites:
ADD

Developing a business process for product development
pp. 715-736(22)
Authors: Cadden, Trevor; Downes, Stephen John

Favourites:
ADD

The value of telecom subscribers and customer relationship management
pp. 737-748(12)
Authors: Eskafi, Maryam; hosseini, Seyyed hossein; Yazd, Atefe Mohammadzadeh

Favourites:
ADD

  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
X
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more