Business Process Management Journal

Coordination and transformation in business processes: towards an integrated view
pp. 761-777(17)
Authors: Goldkuhl, Göran; Lind, Mikael

Business process improvement: empirical assessment and extensions
pp. 778-802(25)
Authors: Siha, Samia M.; Saad, Germaine H.

Process-based management: A structured approach to provide the best answers to the ISO 9001 requirements
pp. 803-812(10)
Author: Carmignani, Gionata

E-business strategy in Western Europe: offshore BPO model perspective
pp. 813-828(16)
Author: Kim, Gyeung-Min

Managing outsourcing process: applying six sigma
pp. 829-837(9)
Authors: Agarwal, Rakesh; Bajaj, Nonika

Business process modelling, simulation and reengineering: call centres
pp. 838-848(11)
Authors: Doomun, Razvi; Jungum, Nevin Vunka

Multi-level information system security in outsourcing domain
pp. 849-857(9)
Author: Doomun, M. Razvi

IS outsourcing ‐ a strategic perspective
pp. 858-864(7)
Author: Foogooa, Ravi