@article {Arif:2005:1463-7154:5,
author = "Arif, Mohammed and Kulonda, Dennis and Jones, Jim and Proctor, Michael",
title = "Enterprise information systems: technology first or process first?",
journal = "Business Process Management Journal",
volume = "11",
number = "1",
year = "2005",
itemtype = "article",
issn = "1463-7154",
publication date ="2005-01-01T00:00:00",
pages = "5-21",
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@article {Baldwin:2005:1463-7154:22,
author = "Baldwin, Lynne P and Eldabi, Tillal and Paul, Ray J",
title = "Business process design: flexible modelling with multiple levels of detail",
journal = "Business Process Management Journal",
volume = "11",
number = "1",
year = "2005",
itemtype = "article",
issn = "1463-7154",
publication date ="2005-01-01T00:00:00",
pages = "22-36",
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@article {Adesola:2005:1463-7154:37,
author = "Adesola, Sola and Baines, Tim",
title = "Developing and evaluating a methodology for business process improvement",
journal = "Business Process Management Journal",
volume = "11",
number = "1",
year = "2005",
itemtype = "article",
issn = "1463-7154",
publication date ="2005-01-01T00:00:00",
pages = "37-46",
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@article {Al-Shammari:2005:1463-7154:47,
author = "Al-Shammari, Minwir",
title = "Assessing the learning experience in a business process re-engineering (BPR) course at the University of Bahrain",
journal = "Business Process Management Journal",
volume = "11",
number = "1",
year = "2005",
itemtype = "article",
issn = "1463-7154",
publication date ="2005-01-01T00:00:00",
pages = "47-62",
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@article {McCormack:2005:1463-7154:63,
author = "McCormack, Kevin and Rauseo, Nancy",
title = "Building an enterprise process view using cognitive mapping",
journal = "Business Process Management Journal",
volume = "11",
number = "1",
year = "2005",
itemtype = "article",
issn = "1463-7154",
publication date ="2005-01-01T00:00:00",
pages = "63-74",
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@article {Baki:2005:1463-7154:75,
author = "Baki, Birdoğan and Çakar, Kemal",
title = "Determining the ERP package-selecting criteria: The case of Turkish manufacturing companies",
journal = "Business Process Management Journal",
volume = "11",
number = "1",
year = "2005",
itemtype = "article",
issn = "1463-7154",
publication date ="2005-01-01T00:00:00",
pages = "75-86",
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@article {Snyder:2005:1463-7154:87,
author = "Snyder, Kimberlee D and Paulson, Patrick and McGrath, Patrick",
title = "Improving processes in a small health-care network: A value-mapping case study",
journal = "Business Process Management Journal",
volume = "11",
number = "1",
year = "2005",
itemtype = "article",
issn = "1463-7154",
publication date ="2005-01-01T00:00:00",
pages = "87-99",
url = "https://www.ingentaconnect.com/content/mcb/157/2005/00000011/00000001/art00007"
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publishercode ="mcb"
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