@article {O'Regan:2002:1463-7154:416, author = "O'Regan, Nicholas and Ghobadian, Abby", title = "Formal strategic planning: The key to effective business process management?", journal = "Business Process Management Journal", volume = "8", number = "5", year = "2002", itemtype = "article", issn = "1463-7154", publication date ="2002-12-01T00:00:00", pages = "416-429", url = "https://www.ingentaconnect.com/content/mcb/157/2002/00000008/00000005/art00001" parent_itemid = "infobike://mcb/157", publishercode ="mcb" } @article {Stirling:2002:1463-7154:430, author = "Stirling, Mark and Petty, David and Travis, Leigh", title = "A methodology for developing integrated information systems based on ERP packages", journal = "Business Process Management Journal", volume = "8", number = "5", year = "2002", itemtype = "article", issn = "1463-7154", publication date ="2002-12-01T00:00:00", pages = "430-446", url = "https://www.ingentaconnect.com/content/mcb/157/2002/00000008/00000005/art00002" parent_itemid = "infobike://mcb/157", publishercode ="mcb" } @article {Martin:2002:1463-7154:447, author = "Martin, Ian and Cheung, Yen", title = "Change management at Mobil Oil Australia", journal = "Business Process Management Journal", volume = "8", number = "5", year = "2002", itemtype = "article", issn = "1463-7154", publication date ="2002-12-01T00:00:00", pages = "447-461", url = "https://www.ingentaconnect.com/content/mcb/157/2002/00000008/00000005/art00003" parent_itemid = "infobike://mcb/157", publishercode ="mcb" } @article {Kodama:2002:1463-7154:462, author = "Kodama, Mitsuru", title = "The promotion of strategic community management utilizing video-based information networks", journal = "Business Process Management Journal", volume = "8", number = "5", year = "2002", itemtype = "article", issn = "1463-7154", publication date ="2002-12-01T00:00:00", pages = "462-489", url = "https://www.ingentaconnect.com/content/mcb/157/2002/00000008/00000005/art00004" parent_itemid = "infobike://mcb/157", publishercode ="mcb" } @article {Crowe:2002:1463-7154:490, author = "Crowe, Thomas J. and Fong, Pekying Meghan and Bauman, Todd A. and Zayas-Castro, José L.", title = "Quantitative risk level estimation of business process reengineering efforts", journal = "Business Process Management Journal", volume = "8", number = "5", year = "2002", itemtype = "article", issn = "1463-7154", publication date ="2002-12-01T00:00:00", pages = "490-511", url = "https://www.ingentaconnect.com/content/mcb/157/2002/00000008/00000005/art00005" parent_itemid = "infobike://mcb/157", publishercode ="mcb" }