Skip to main content
padlock icon - secure page this page is secure

Effective process management through performance measurement: Part III-an integrated model of total quality-based performance measurement

Buy Article:

$41.32 + tax (Refund Policy)

In the third of three articles introduces a model of total quality-based performance measurement. The model includes five sections: strategy development and goal deployment; process management and measurement; performance appraisal and management; break-point performance assessment and reward and recognition systems. Each section of the model is introduced, and validated by the results of a survey of the performance measurement systems in a postal survey of 115 companies.
No Reference information available - sign in for access.
No Citation information available - sign in for access.
No Supplementary Data.
No Article Media
No Metrics

Keywords: Performance Measurement; Process Management; Tqm

Document Type: Research Article

Publication date: March 1, 1995

  • Access Key
  • Free content
  • Partial Free content
  • New content
  • Open access content
  • Partial Open access content
  • Subscribed content
  • Partial Subscribed content
  • Free trial content
Cookie Policy
Cookie Policy
Ingenta Connect website makes use of cookies so as to keep track of data that you have filled in. I am Happy with this Find out more