Benchmarking: An International Journal

An importance-performance analysis for supplier assessment in foreign-aid funded procurement
pp. 2-27(26)
Authors: Khan, Shahadat; Rahman, Shams

Assessment of quality services through linguistic variables
pp. 28-45(18)
Authors: Batista, Deise de Araújo; Medeiros, Denise Dumke de

Performance measures and metrics for the creative economy
pp. 46-61(16)
Authors: White, D. Steven; Gunasekaran, Angappa; Roy, Matthew H.

Benchmarking Six Sigma implementation in services companies operating in an emerging economy
pp. 62-76(15)
Authors: Miguel, Paulo Augusto Cauchick; Carvalho, Marly Monteiro de

Adoption of quality management practices: An investigation of its relationship with labor productivity for labor-intensive manufacturing companies
pp. 77-100(24)
Authors: Belay, Alemu Moges; Kasie, Fentahun Moges; Helo, Petri; Takala, Josu; Powell, Daryl J.

Benchmarking the performance indicators of Indian Railway container business using data envelopment analysis
pp. 101-120(20)
Authors: Bhanot, Neeraj; Singh, Harwinder

An investigation of lead benchmarking implementation: A comparison of small/medium enterprises and large companies
pp. 121-145(25)
Authors: Zeinalnezhad, Masoomeh; Mukhtar, Muriati; Sahran, Shahnorbanun