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Institutional narcissism, arrogant organization disorder and interruptions in organizational learning

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Purpose ‐ This article aims to present an alternative approach to diagnosing behavioral barriers to organizational learning. Design/methodology/approach ‐ The paper juxtaposes interruptions in organizational learning with characteristics of narcissism and arrogant organization disorder. Psychoanalytically informed theory and DSM-IV criteria are applied to interruptions in organizational learning and an alternative approach to diagnosing behavioral barriers to organizational learning is suggested. Findings ‐ This paper illustrates how managers might account for human failings when considering organizational learning in less than ideal settings. Originality/value ‐ This paper demonstrates how informed psychoanalytical theory can be applied to the learning organization and provides a framework from which to diagnose and deal with arrogant organization disorder.
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Keywords: Change management; Employee behaviour; Learning organizations; Psychology

Document Type: Research Article

Publication date: January 9, 2009

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