Thirteen "must ask" questions about e-learning products and services

Contends that effective e-learning requires that the education content be written and delivered very differently than in the past. Proposes to cut through the complexity associated with adopting an e-learning approach by highlighting 13 key questions that need to be asked in assessing the strengths, weaknesses, and applicability of different e-learning offerings. Asserts that when properly answered, the 13 questions provide a solid basis for evaluating on-line learning and education products, and for positioning a company's approach to e-learning with an eye on the future instead of the past. Includes definitions that illustrate how e-learning products are evolving.