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Turning a system loose with empowerment: reflections on an intervention in South Africa

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Empowerment is a term most misused in today's business world. This article shows how a firm in South Africa used empowerment to build coherence, clarity, clear direction and identified perimeter's identified by an executive or leadership team through the use of the 2,000 people in the organization in four weeks. It discusses the use of large scale organizational change initiatives and their use in building empowered systems.
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Keywords: Banking; Empowerment; Planning; South Africa; Strategic Planning

Document Type: Research Article

Publication date: February 1, 1998

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