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Publisher: Emerald Group Publishing Limited

Volume 3, Number 2, 1992

What the Service World Needs Now: Leadership Lessons from the 1980s to the 1990s
pp. 0-0(1)
Authors: Keller, Nicholas; Wilderom, Celeste

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Leading a Company with Vision
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Author: van Bolderick, B

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Service Leadership - Some Critical Roles
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Author: Edvinsson, Leif

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On the Service Potential of Staff in Line-Staff Relationships
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Authors: Plesch, Benita E.C.; Broekhuis, Manda; Disselen, Karin E

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Cultural Leadership in Service Organizations
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Author: Siehl, Caren

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